Printer Check 1.4.8 Release Notes
August 2016
Fuji Xerox Co., Ltd.

Index

  1. Printer Check Overview
  2. Changes from the Previous Version
  3. Required Operating Environment
  4. Supported Models
  5. Notes and Restrictions
  6. Referring to Electronic Manual
  7. Obtaining Information
  8. About Copyright
  9. About Trademark

1. Printer Check Overview

Printer Check is a tool used when diagnosing printing errors by retrieving and displaying print environment information.

  1. Retrieve and display settings information
    Retrieves and displays the PC's operating system information, the PC's network information, the information of the printer icon in the printer folder and the device's internal setting information of LAN connected (*1) devices or printers.
    Help is displayed for areas with errors in the retrieved information result.
  2. Check connection with device
    Help is displayed when connectivity test (ICMP Echo send) cannot connect to the device, causing an error.
  3. Save retrieved information to CSV file
    This tool saves the retrieved information to a CSV file.
    Sending the saved file to the administrator helps the troubleshooting process.
(*1) The device's internal setting information is only retrieved when it is a standard TCP/IP connection printer or a Windows shared printer.
For printers connected via parallel/serial/USB ports and NetWare shared printers, the device's internal setting information cannot be retrieved if a special port monitor is used.

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2. Changes from the Previous Version

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3. Required Operating Environment

Operating this tool requires environments that meet the following configurations.

(*2) Runs on a WOW64 (Windows 32-bit on Windows 64-bit) system.

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4. Supported Models

This tool supports the following models.
Please refer to 7. Obtaining Information for the latest version of the list of supported models.

Note

Although the device's internal setting information can be retrieved from non-Fuji Xerox printers, operation is not guaranteed and it is not supported.

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5. Notes and Restrictions

5-1. Maximum Number of Printers for Concurrent Checking

Although there is no limit to the number of printers that can be checked concurrently, you are recommended to limit it to 3 printers in consideration of the information retrieval time.

5-2. SNMP Community Name

This tool accesses a printer using SNMP.
Although it is necessary to specify the community name when accessing a printer using SNMP, this tool has been configured to use the default community name of each printer to access them.
Please refer to the user guide of the applicable printer or the Help of Centreware Internet Services for details on changing the community name of the printer.

5-3. Retrieving Device Address during Printer Icon Check

This tool retrieves the device's internal setting information by identifying the device IP address from the printer icon port name.
The device's internal setting information can be retrieved when the device IP address can be retrieved from the port name. However, if the device IP address cannot be retrieved from the port name, the device's internal setting information cannot be retrieved.
You can retrieve the device IP address from the following ports.

5-4. Display of Model Name Field in [Device Information]

For Fuji Xerox devices, the product name and controller ROM version will be displayed in the Model Name field.

5-5. Notes on Using Personal Firewall

Windows XP, Windows Vista and some anti-virus software have a firewall feature.
If this feature is enabled, the network communication required by Printer Check may be blocked, preventing it from connecting to the device.
In this situation, you need to change the settings of your anti-virus software.
However, the security level may be lowered depending on the setting method. Therefore, it is your responsibility to make appropriate changes to the settings.

5-6. Restrictions for Display Items of Virtual Printer

Although virtual printers such as DocuWorks Printer and Adobe PDF Printer exist in the printer folder and are targets for checking by this tool, their device information will not be displayed as no physical printer is connected.

5-7. Restrictions for [Status] Button on Printing Preferences Screen

This will not be displayed for models that are not installed with CentreWare Internet Services.

5-8. Notes on Saving to and Running on File Server

When you run this tool, which is saved on the file server, via network, Help file may not be correctly displayed even after you click the [Help] button or the [Solution] button.
In this situation, copy this tool to the hard disk of the computer where you wish to run the tool and then execute it.

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6. Referring to Electronic Manual

This tool does not come with a manual.
Please read the Help that comes with this tool. You can display the Help with the following steps.

  1. Start Printer Check(PNDTool.exe).
  2. Accept the terms of the license agreement, then click [Next].
  3. Click the [Help] button.
    "Printer Check Help" will be displayed.

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7. Obtaining Information

Product information is provided at our web site. Please access the following URL.
http://www.fujixerox.com/eng/product/aw_manage_suite/

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8. About Copyright

This tool uses the following open source library.

8-1. Net-SNMP

Various copyrights apply to this package, listed in various separate parts
below.  Please make sure that you read all the parts.  Up until 2001,
the project was based at UC Davis, and the first part covers all code
written during this time.  From 2001 onwards, the project has been
based at SourceForge, and Networks Associates Technology, Inc hold the
copyright on behalf of the wider Net-SNMP community, covering all
derivative work done since then.  An additional copyright section has
been added as Part 3 below also under a BSD license for the work
contributed by Cambridge Broadband Ltd. to the project since 2001.
An additional copyright section has been added as Part 4 below also
under a BSD license for the work contributed by Sun Microsystems, Inc.
to the project since 2003.

Code has been contributed to this project by many people over
the years it has been in development, and a full list of contributors
can be found in the README file under the THANKS section.


---- Part 1:CMU/UCD copyright notice:(BSD like)-----


       Copyright 1989, 1991, 1992 by Carnegie Mellon University

		  Derivative Work - 1996, 1998-2000
Copyright 1996, 1998-2000 The Regents of the University of California

			 All Rights Reserved

Permission to use, copy, modify and distribute this software and its
documentation for any purpose and without fee is hereby granted,
provided that the above copyright notice appears in all copies and
that both that copyright notice and this permission notice appear in
supporting documentation, and that the name of CMU and The Regents of
the University of California not be used in advertising or publicity
pertaining to distribution of the software without specific written
permission.

CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL
WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS.  IN NO EVENT SHALL CMU OR
THE REGENTS OF THE UNIVERSITY OF CALIFORNIA BE LIABLE FOR ANY SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING
FROM THE LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF
CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.


---- Part 2:Networks Associates Technology, Inc copyright notice(BSD)-----

Copyright(c)2001-2003, Networks Associates Technology, Inc
All rights reserved.
 
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
 
*  Redistributions of source code must retain the above copyright notice,
   this list of conditions and the following disclaimer.
 
*  Redistributions in binary form must reproduce the above copyright
   notice, this list of conditions and the following disclaimer in the
   documentation and/or other materials provided with the distribution.
 
*  Neither the name of the Networks Associates Technology, Inc nor the
   names of its contributors may be used to endorse or promote
   products derived from this software without specific prior written
   permission.
 
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ''AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE OR
OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 3:Cambridge Broadband Ltd. copyright notice(BSD)-----

Portions of this code are copyright(c)2001-2003, Cambridge Broadband Ltd.
All rights reserved.
 
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
 
*  Redistributions of source code must retain the above copyright notice,
   this list of conditions and the following disclaimer.
 
*  Redistributions in binary form must reproduce the above copyright
   notice, this list of conditions and the following disclaimer in the
   documentation and/or other materials provided with the distribution.
 
*  The name of Cambridge Broadband Ltd. may not be used to endorse or
   promote products derived from this software without specific prior
   written permission.
 
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ''AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE COPYRIGHT HOLDER BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE
OR OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.


---- Part 4:Sun Microsystems, Inc. copyright notice(BSD)-----

Copyright(c)2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, 
California 95054, U.S.A. All rights reserved.

Use is subject to license terms below.

This distribution may include materials developed by third parties.

Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered 
trademarks of Sun Microsystems, Inc. in the U.S. and other countries.

Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:

*  Redistributions of source code must retain the above copyright notice,
    this list of conditions and the following disclaimer.

*  Redistributions in binary form must reproduce the above copyright
    notice, this list of conditions and the following disclaimer in the
    documentation and/or other materials provided with the distribution.

*  Neither the name of the Sun Microsystems, Inc. nor the
    names of its contributors may be used to endorse or promote
    products derived from this software without specific prior written
    permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ''AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE OR
OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 5:Sparta, Inc copyright notice(BSD)-----

Copyright(c)2003-2006, Sparta, Inc
All rights reserved.
 
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
 
*  Redistributions of source code must retain the above copyright notice,
   this list of conditions and the following disclaimer.
 
*  Redistributions in binary form must reproduce the above copyright
   notice, this list of conditions and the following disclaimer in the
   documentation and/or other materials provided with the distribution.
 
*  Neither the name of Sparta, Inc nor the names of its contributors may
   be used to endorse or promote products derived from this software
   without specific prior written permission.
 
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ''AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE OR
OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 6:Cisco/BUPTNIC copyright notice(BSD)-----

Copyright(c)2004, Cisco, Inc and Information Network
Center of Beijing University of Posts and Telecommunications.
All rights reserved.
 
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
 
*  Redistributions of source code must retain the above copyright notice,
   this list of conditions and the following disclaimer.
 
*  Redistributions in binary form must reproduce the above copyright
   notice, this list of conditions and the following disclaimer in the
   documentation and/or other materials provided with the distribution.
 
*  Neither the name of Cisco, Inc, Beijing University of Posts and
   Telecommunications, nor the names of their contributors may
   be used to endorse or promote products derived from this software
   without specific prior written permission.
 
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ''AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE OR
OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 7:Fabasoft R&D Software GmbH & Co KG copyright notice(BSD)-----

Copyright(c)Fabasoft R&D Software GmbH & Co KG, 2003
oss@fabasoft.com
Author:Bernhard Penz 

Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:

*  Redistributions of source code must retain the above copyright notice,
   this list of conditions and the following disclaimer.

*  Redistributions in binary form must reproduce the above copyright
   notice, this list of conditions and the following disclaimer in the
   documentation and/or other materials provided with the distribution.

*  The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, 
   brand or product names may not be used to endorse or promote products 
   derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ''AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE COPYRIGHT HOLDER BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE
OR OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

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9. About Trademark

Microsoft, Windows, Windows Server, Windows Vista, Active Directory, ActiveX, Excel, Hyper-V, Internet Explorer, SQL Server and Visual Basic are registered trademarks or trademarks of Microsoft Corporation, U.S.A. in the United States and other countries.
Adobe, Acrobat, Adobe Reader, Flash and PostScript are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and other countries.
XEROX, its logo, the sphere of connectivity design, ApeosPort, ApeosWare, CentreWare, ContentsBridge, DocuCentre, DocuPrint and PrintXchange are registered trademarks or trademarks of the Xerox Corporation in the United States or Fuji Xerox Co., Ltd.
Other product names and company names are the registered trademarks or trademarks of their respective owners.

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