Printer Check 1.4.8發行說明
2016年8月
Fuji Xerox Co., Ltd.

目錄

  1. Printer Check的概要
  2. 前一版本之後的變更
  3. 所需的操作環境
  4. 對應機種
  5. 注意與限制事項
  6. 電子說明書的參照方法
  7. 資訊來源
  8. 有關著作權
  9. 有關商標

1. Printer Check的概要

Printer Check可藉由取得並顯示列印環境資訊,用來診斷無法列印的故障。

  1. 取得並顯示設定資訊
    取得並顯示PC的OS資訊、PC的網路設定資訊、印表機資料夾內的印表機圖示的資訊、以LAN連線(*1)的機器(複合機/印表機)內部的設定資訊。
    在資訊的取得結果中,發生故障的地方會顯示說明。
  2. 確認與機器的連接
    對機器進行通信測試(送出ICMP Echo),無法連接時會顯示錯誤和說明。
  3. 將取得的資訊儲存為CSV
    將本工具所取得的資訊儲存為CSV檔案。
    若將儲存的檔案發送給管理者,將可分析故障。
(*1) 若是Standard TCP/IP連接埠連線的印表機和Windows共用印表機,才會取得機器內部資訊。
若是Parallel/序列/USB連接的印表機和NetWare共用印表機,使用特殊的連接埠監視器時,將無法取得機器內部資訊。

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2. 前一版本之後的變更

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3. 所需的操作環境

若要操作本工具,將需要滿足下列配置的環境。

(*2) 需在WOW64(Windows 32-bit on Windows 64-bit)系統上操作。

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4. 對應機種

本工具的對應機種如下。
有關最新版本的對應機種的詳情,請參照7. 資訊來源

註記

雖然可取得其他廠牌的印表機機器內部的設定資訊,但並不保證操作且不支援。

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5. 注意與限制事項

5-1. 有關一次檢查的印表機數量

雖然沒有限制一次可檢查的印表機數量,但考慮到資訊取得時間,因此建議一次檢查的印表機數量最多為3台。

5-2. 有關SNMP社群名稱

本工具使用SNMP存取印表機。
使用SNMP存取印表機時,必須指定社群名稱,但本工具設定為使用各印表機的預設社群名稱進行存取。
有關變更印表機的社群名稱的詳情,請參照對象印表機的說明書和Centreware Internet Services的說明等。

5-3. 有關檢查印表機圖示時取得機器的位址

本工具會從印表機圖示的連接埠名稱確定機器的IP位址,並取得機器內部資訊。
可從連接埠名稱取得機器的IP位址時,將會取得機器內部資訊,但無法從連接埠名稱取得機器的IP位址時,將無法取得機器內部資料。
可取得機器的IP位址的連接埠如下。

5-4. 有關顯示[機器資訊]的機型欄位

若是Fuji Xerox的機器,機型欄位中會顯示產品名稱和控制器ROM的版本。

5-5. 使用個人防火牆時的注意事項

Windows XP、Windows Vista和一部分的防毒軟體具備防火牆功能。
若啟用此功能,可能會使Printer Check所需的網路通信被切斷,無法與機器連接。
此時,將必須變更防毒軟體的防火牆設定。
然而,依設定方法而定,可能會導致安全防護等級降低。請在自行負責的前提下,變更適當的設定。

5-6. 有關虛擬印表機的顯示項目的限制

DocuWorks Printer和Adobe PDF Printer等已存在於印表機資料夾中的印表機雖然會作為檢查對象,但連接位置不是印表機,因此不會顯示機器的資訊。

5-7. 有關列印喜好設定畫面的[印表機狀態]按鈕的限制

未安裝CentreWare Internet Service的機種上將不會顯示。

5-8. 儲存至檔案伺服器並執行時的注意事項

透過網路執行已儲存至檔案伺服器的本工具時,即使點選[說明]按鈕和[解決方法]按鈕,說明檔案可能不會正確顯示。
此時,請將本工具複製到執行電腦的硬碟上,然後再執行。

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6. 電子說明書的參照方法

本工具未隨附說明書。
請參照工具隨附的說明。可依下列步驟顯示說明。

  1. 啟動Printer Check(PNDTool.exe) 。
  2. 接受授權合約,並點選[下一步]按鈕。
  3. 點選[說明]按鈕 。
    會顯示「Printer Check說明」。

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7. 資訊來源

本公司的網站上提供了產品資訊。請存取以下的URL。
http://www.fujixerox.com/eng/product/aw_manage_suite/

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8. 有關著作權

本工具使用下列開放原始碼軟體。

8-1. Net-SNMP

Various copyrights apply to this package, listed in various separate parts
below.  Please make sure that you read all the parts.  Up until 2001,
the project was based at UC Davis, and the first part covers all code
written during this time.  From 2001 onwards, the project has been
based at SourceForge, and Networks Associates Technology, Inc hold the
copyright on behalf of the wider Net-SNMP community, covering all
derivative work done since then.  An additional copyright section has
been added as Part 3 below also under a BSD license for the work
contributed by Cambridge Broadband Ltd. to the project since 2001.
An additional copyright section has been added as Part 4 below also
under a BSD license for the work contributed by Sun Microsystems, Inc.
to the project since 2003.

Code has been contributed to this project by many people over
the years it has been in development, and a full list of contributors
can be found in the README file under the THANKS section.


---- Part 1:CMU/UCD copyright notice:(BSD like)-----


       Copyright 1989, 1991, 1992 by Carnegie Mellon University

		  Derivative Work - 1996, 1998-2000
Copyright 1996, 1998-2000 The Regents of the University of California

			 All Rights Reserved

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provided that the above copyright notice appears in all copies and
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the University of California not be used in advertising or publicity
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---- Part 2:Networks Associates Technology, Inc copyright notice(BSD)-----

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All rights reserved.
 
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
 
*  Redistributions of source code must retain the above copyright notice,
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*  Redistributions in binary form must reproduce the above copyright
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*  Neither the name of the Networks Associates Technology, Inc nor the
   names of its contributors may be used to endorse or promote
   products derived from this software without specific prior written
   permission.
 
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE OR
OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 3:Cambridge Broadband Ltd. copyright notice(BSD)-----

Portions of this code are copyright(c)2001-2003, Cambridge Broadband Ltd.
All rights reserved.
 
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
 
*  Redistributions of source code must retain the above copyright notice,
   this list of conditions and the following disclaimer.
 
*  Redistributions in binary form must reproduce the above copyright
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   written permission.
 
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ``AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE COPYRIGHT HOLDER BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
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WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE
OR OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.


---- Part 4:Sun Microsystems, Inc. copyright notice(BSD)-----

Copyright(c)2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, 
California 95054, U.S.A. All rights reserved.

Use is subject to license terms below.

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THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
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CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE OR
OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 5:Sparta, Inc copyright notice(BSD)-----

Copyright(c)2003-2006, Sparta, Inc
All rights reserved.
 
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modification, are permitted provided that the following conditions are met:
 
*  Redistributions of source code must retain the above copyright notice,
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   notice, this list of conditions and the following disclaimer in the
   documentation and/or other materials provided with the distribution.
 
*  Neither the name of Sparta, Inc nor the names of its contributors may
   be used to endorse or promote products derived from this software
   without specific prior written permission.
 
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IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE OR
OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 6:Cisco/BUPTNIC copyright notice(BSD)-----

Copyright(c)2004, Cisco, Inc and Information Network
Center of Beijing University of Posts and Telecommunications.
All rights reserved.
 
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
 
*  Redistributions of source code must retain the above copyright notice,
   this list of conditions and the following disclaimer.
 
*  Redistributions in binary form must reproduce the above copyright
   notice, this list of conditions and the following disclaimer in the
   documentation and/or other materials provided with the distribution.
 
*  Neither the name of Cisco, Inc, Beijing University of Posts and
   Telecommunications, nor the names of their contributors may
   be used to endorse or promote products derived from this software
   without specific prior written permission.
 
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE OR
OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 7:Fabasoft R&D Software GmbH & Co KG copyright notice(BSD)-----

Copyright(c)Fabasoft R&D Software GmbH & Co KG, 2003
oss@fabasoft.com
Author:Bernhard Penz 

Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:

*  Redistributions of source code must retain the above copyright notice,
   this list of conditions and the following disclaimer.

*  Redistributions in binary form must reproduce the above copyright
   notice, this list of conditions and the following disclaimer in the
   documentation and/or other materials provided with the distribution.

*  The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, 
   brand or product names may not be used to endorse or promote products 
   derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ``AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE COPYRIGHT HOLDER BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE
OR OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

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9. 有關商標

Microsoft、Windows、Windows Server、Windows Vista、Active Directory、ActiveX、Excel、Hyper-V、Internet Explorer、SQL Server以及Visual Basic是美國Microsoft Corporation於美國及其他國家的註冊商標或商標。
Adobe、Acrobat、Adobe Reader、Flash以及PostScript是Adobe Systems Incorporated於美國及其他國家的註冊商標或商標。
XEROX、其球型標誌、ApeosPort、ApeosWare、CentreWare、 ContentsBridge、DocuCentre、DocuPrint、及PrintXchange是美國Xerox Corporation或Fuji Xerox Co., Ltd.的註冊商標或商標。
其他產品名稱、公司名稱是各公司的註冊商標或商標。

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